Every item is engraved to order. Because engraving permanently changes the piece, we do not accept returns or exchanges after engraving has begun.
Before we cut anything, we send you a proof to approve. Please check spelling, names, dates and placement carefully. Once you approve the proof, the engraving is final.
If your item arrives damaged in shipping or has a manufacturing defect, contact us within 7 days of delivery at contact@archerlaser.ca with photos, and we'll make it right.
Orders can be cancelled for a full refund before engraving starts.
Local pickup is available in Toronto by appointment.